POLICIES

TENTATIVE BOOKINGS

Tentative bookings will be held for a period of seven days at which time the booking will be released if a signed copy of the terms and conditions along with deposit has not been received.

CONFIRMATION

Reservations will only be con rmed on receipt of a signed booking form. A con rmation of the number of guests attending is required
no later than 48 hours prior to the event. Any guests not attending after this time will still
be accounted for in the payment of the nal balance. It is therefore the client’s responsibility to notify us of any changes in advance.

DEPOSIT

Deposits are issued according to the estimated number of guests attending at $20 per person and are necessary to secure your group booking along with a signed booking form; deposits paid are non-refundable. Any function booked at Glamorama is not considered con rmed until the con rmation deposit is paid.

BYO POLICY

No food (except cake) or beverage of any kind will be permitted to be brought into Glamorama for the consumption of guests.

PAYMENTS

The balance of the payment is to be nalised prior to or on the day of the event.

CANCELLATIONS

In the regretful situation the client needs to cancel a booking, cancellations must be done with Glamorama management or the functions coordinator only and during the hours of 9-5pm Monday to Friday.

CLIENT’S RESPONSIBILITY

It is the client’s responsibility to ensure that all guests behave in an orderly manner during the event. Guests are expected to comply with the behavioural codes of the restaurant and licensing laws, such as Responsible Service of Alcohol, under which the restaurant operates. Any damage to premises, persons or equipment as a result of disorderly conduct by guests at the event is the responsibility of the client, in the instance of where damage has occurred all associated costs will be charged to the nominated credit card. It is our policy to provide you with the best possible

service by friendly and professional staff in order to ensure the success of your event. The discretion of Restaurant Management will ensure a safe, harmonious and enjoyable event.

MINIMUM SPENDS

When stipulated, functions must adhere to the minimum spend required. Organisers are liable for the difference in the event of the minimum spends not being met. The minimum spend includes any food and beverages consumed or purchased at the event.